Every number, in one place.

Yes. The quoted price is the invoiced price. Scope changes get a written change order before any new work starts — never a surprise line item after. You get a one-page fixed quote within 48 hours of the walkthrough.

You do. Domain, site, code, content, and accounts are registered in your name from day one. If we part ways, every password is handed over within 5 business days.

50% to start and 50% at launch on the build. Managed plans are month to month after that.

Launch is about 2 weeks, Complete about 3, and Authority 4 to 6 depending on page count. The engagement runs Week 0 walkthrough, Week 1 design and copy, Weeks 2–3 build and AI training, Week 4 supervised launch.

About an hour in Week 1 for the design and copy review, and about an hour in Weeks 2–3 to test-drive the site on a private link. One revision round, over a screen-share rather than a 40-email thread.

Yes. AI deployments work standalone on any existing site or phone system — you don't need a rebuild to start. They begin at $600. To keep one tuned without a website, the AI-only plan runs $95–$150/mo depending on the deployment.

Any build plus any two AI deployments takes 10% off the project total.

It depends which one. The 24/7 assistant answers questions about your services, pricing, hours, and service area and books jobs, handing leads to you by text with the full conversation attached. Others text back missed calls within 60 seconds, take after-hours intake and draft an estimate for 7am, ask finished jobs for a Google review, or handle office work like scheduling and quote follow-ups.

It works from an approved playbook: what it can say, what it can't promise, and when it hands off to a human. You sign off on those rules before launch and can change them at any time. For the first two weeks after launch I read every conversation daily and tune it before it runs on its own.

Training on your services, prices, policies, and tone. Guardrails in writing. A two-week supervised launch. Monthly tuning and transcript review as part of your plan. And AI usage costs bundled into the monthly fee at normal volumes — no per-message metering.

Care fits a site that mostly needs to exist, stay healthy, and answer the phone. Growth is right for most — the local SEO, the new pages, and the monthly tuning are what compound. Partner is for businesses where the website and AI are actively how you win work.

In it. Your plan absorbs the monthly fee for any deployment billed at $95/mo or less — the 24/7 assistant, the missed-call texter, and the review engine. The two larger ones bill the difference: after-hours intake adds $55/mo and the office assistant adds $155/mo over the included allowance, and I show you that number before you sign. Care and Growth include one deployment; Partner includes two. The one-time build is always quoted separately.

In writing, business hours Monday to Friday: 2 business days on Care, next business day on Growth, same day on Partner. The emergency line for a site down, AI misbehaving, or a security event is best effort on Care and a 4-hour response on Growth, including weekends on Partner.

A 99.9% uptime target across managed hosting, a page-load target under 2 seconds on every managed site, and daily backups kept 30 days and restorable on request. Uptime monitoring runs 24/7 on every plan — I usually know it's down before you do.

No. Plans are month to month, cancel anytime, with a full handoff of files, accounts, and passwords if you leave. If you prepay a year to take the two free months, that doesn't change it — cancel and I refund the unused months.

Every build includes 30 days of free changes after launch. After that, content changes are part of your plan: on Care, 2 requests a month at up to 15 minutes each; on Growth, 90 minutes a month; on Partner, 4 hours. Anything past that is $95/hr and I quote it before I start — you'll never get a surprise line item.

Swapping hours, prices, photos, or staff. Adding a service to a list. Fixing a typo, updating a phone number, posting a seasonal notice. What doesn't: a new page, a new template, a redesign, or anything that needs new copy written. Those are quoted at $95/hr, or they're what the New pages allowance on the higher plans is for.

No. The allowance is per month and resets — that's what keeps the price flat instead of me tracking a balance for you. If you know a big month is coming, tell me and we'll plan it rather than burn the allowance.

It goes through Takeover & Hardening first — $950 to $1,500 one-time, quoted after I look at it. Audit, security pass, speed work, backups with a tested restore, analytics, and Google Business Profile cleanup. I can't hold a response time or an uptime target on code I've never seen, so this isn't optional. After that, any plan applies at its normal rate.

You do. Domain, hosting, analytics, Google Business Profile, and the AI accounts are all registered in your name from day one — I'm added as a user, not the owner. If you leave, I remove myself and nothing breaks. There's no account to pry loose from me.

Fair question for a one-person shop. Everything is in your name already, so you keep the site and the accounts regardless. The code is standard — any competent developer can pick it up — and documentation for your build and your AI's playbook lives in your accounts, not my head.

The focus is Orlando, Clermont, Winter Garden, Windermere, Kissimmee, and the Four Corners area, because walkthroughs are done in person. Ask if you're just outside it.

One person. No account managers, no offshore ticket queue — the person who builds your system is the person who answers when you call.

A free 30-minute walkthrough, at your business or on a call, to learn how work actually comes in. You get a one-page fixed quote within 48 hours whether or not you hire me.